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最終更新日:2020/09/01  
筑波大学 教育課程編成支援システム(EN)

01CF312 Business Continuity Management towards a Resilience Society

2.0 Credits, 1, 2 Year, FallAB Fri3,4
Noriaki Kirihara, Kumiko kenmoku, Gengaku Mashiro, Ayako Taniguchi

Course Overview

To learn the major components of incident response (emergency response) and business continuity planning and to provide tools and practical experience based on 10 basic knowledge systems (professional practices) related to business continuity management (hereinafter referred to as specialized services). The materials cover the start of the business continuity program and project management, risk and business impact analysis, vulnerability analysis, damage prevention, risk mitigation processes etc. Furthermore, they cover from the event that prevents the organization from doing business properly, being able to prepare for recovery and survival, being able to support exercises, tests and maintenance of the plan, to developing and introducing the procedure.

Remarks

オムニバス
Online(Asynchronous)
Online(Synchronous)

Course Type

lectures and seminar

Relation to Degree Program Competences

You can aquire the abilities of “1. I have acquired the basic theory for risk analysis and evaluation.” “6. I can share roles among research teams and research projects, taking leadership as necessary” in this class.

Course Objectives(Learning Outcomes)

[Purpose of class]
To learn 10 items of the DRII Basic Knowledge System, which is a global standard for business continuity, and to learn the role and the knowledge necessary for successful efforts that business continuity professionals should play before, during, and after business continuity planning.
Business continuity professionals are the necessary personnel in all organizations, and contribute to society by fostering personnel who understand the basic knowledge system.

[Achieved goal of class]
1. To explain the contents of 10 basic knowledge systems of DRII.
2. To be able to use 10 specialized tasks to introduce a business continuity management (BCM) program within your organization.
3. To think and understand the problems and countermeasures to be taken when planning the business continuity plan and at the time of disaster, and preventive measures by yourself by way of case studies etc.
4. To be able to explain the basic knowledge and skills to be asked in the DRI exam, which is recognized as a business continuity expert.

Course Keywords

Class Schedule

To learn the major components of incident response (emergency response) and business continuity planning and to provide tools and practical experience based on 10 basic knowledge systems (professional practices) related to business continuity management (hereinafter referred to as specialized services).
The materials cover the start of the business continuity program and project management, risk and business impact analysis, vulnerability analysis, damage prevention, risk mitigation processes etc.
Furthermore, they cover from the event that prevents the organization from doing business properly, being able to prepare for recovery and survival, being able to support exercises, tests and maintenance of the plan, to developing and introducing the procedure.
The plan for all 10 lessons is as follows. About the 1st-8th, contents may go back and forth depending on the progress of the class and the degree of understanding of the students.

1)Outline of business continuity management, program start and management (Ebara)
To review the outline of Business Continuity Management (BCM) and the start and control of the program. First, to introduce course objectives and learning goals, and to understand the outline of Business Continuity Management (BCM). While showing individual cases, students will consider the essential elements in view of past efforts and the future. Then to learn how to establish the need for a business continuity program in an organization and how to get the support of a manager. Students will also learn how to configure programs and manage processes.
  
2)Risk assessment and management (Ebara)
To consider risk assessment and management. To introduce the basic concepts of risk management, to understand the methodology and models used in Business Continuity Management (BCM), outline risk assessment, why the risk assessment is important in a business continuity program, elements of risk assessment. And to learn how they are used to build business continuity programs.
  
3)Business Impact Analysis (Hagiwara)
To consider Business Impact Analysis (BIA). To introduce the reason and value of conducting business impact analysis. To explain the definitions, terms and methods of mission critical business process, recovery time objective (RTO), acceptable exposure etc.
  
4)Development of business continuity strategy (Hagiwara)
To consider developing a business continuity strategy. To explain the challenges in selecting an appropriate strategy within a designated recovery time objective (RTO) to restore business processes, required functions / operations, and the information systems that support them. It also assesses the strengths and weaknesses of strategies and methodologies for defining alternative strategies and presenting them to management. Then to identify process steps involved in analysis and strategy determination.
  
5)Incident response (Kenmoku)
The role of specialists in an emergency, the required systems in an emergency, required teams, their roles and responsibilities and activities, emergency response procedures, asset protection, environmental protection, IT protection In addition, consider an incident management system.
  
6)Development and implementation of business continuity plan (Kenmoku)
To consider planning objectives, requirements, deliverables, components, documentation, distribution and management procedures, and approval and maintenance of plans to develop and implement an organization's business continuity, recovery, and recovery business continuity plans. In addition, to explain and introduce samples and examples of successful plans.
  
7)Enlightenment and training program, practice, evaluation and maintenance of business continuity plan (Konmoku)
To discuss the importance of the enlightenment and training programs, program outline, types, components, performance measures, measures of success and success factors for enlightenment and training programs to ensure that all stakeholders participating in the BCM process understand the business continuity plan. In addition, students will consider the knowledge required of experts.
Next, regarding the exercises and evaluations to be carried out to confirm the effectiveness of the created plan and to find the challenges, components of the exercise program, definitions of tests and exercises, goals of tests and exercises, advantages, methods, design, etc. To consider the requirements and evaluation of the results of the tests and exercises.
  
8)Crisis public relations, coordination with external organizations (Kenmoku)
To understand the purpose of crisis publicity, elements of crisis public relations plan, and procedures so that experts can take effective and managed communication. There are points of success introduced.
As for coordination with external organizations, such as government agencies, to consider the role of the person in charge, confirmation of relevant external organizations, and contents of coordination with external organizations.
  
9)Case study (Mashiro)
In case studies (2 cases in all), individuals are divided into several groups after discussion and discussed in group units. Commentary from the lecturer after the announcement.
  
10)Knowledge check, and exam (Mashiro)
In the knowledge check, questions are asked during the first to eighth classes, and each student confirms his or her understanding. The important matters in the questions will be explained by the instructor.
After the knowledge check, we carry out a test (planned for 50 questions) and collect the answer sheet and problem sheet. Scoring results will be notified later.
If time is available after the test, explain important matters throughout. If there is a place where students have a low level of understanding, focus on that.
  

70% of lectures, 30% of exercises and case studies

Course Prerequisites

Grading Philosophy

On the final day, 50 questions will be tested and scored on a 100-point scale.

Course Hours Breakdown and Out-of-Class Learning

Textbooks, References,and Supplementary Materials

The following teaching material data will be provided to students by the first class.
・10 specialized items of DRII
・Case Study
・Other reference materials

Office Hours and Contact Information

Questions and consultations will be accepted after each course, and by e-mail below.
Email address for this course: tsukuda-univ@dri-jp.org

Other(Behavioral expectations and points to note for students during coursework)

The specialized field requires some degree of business theory. About this point, we cover by accepting case introduction and question.

Relation to Other Courses

Teaching Fellow and/or Teaching Assistant